Opening agents aren't one-size-fits-all. We deploy the right specialist for the right job, whether you need someone answering inbound inquiries at scale, chasing down speed-to-lead outbound callbacks, or executing precision appointment-setting campaigns. Each role is trained with specific KPIs, talk tracks, and success metrics that align with your sales pipeline requirements.

Openers are measured on outcomes, not activity. We track the metrics that matter to your revenue pipeline: speed, qualification accuracy, conversion rates, and closer acceptance. Every agent's performance is scored against these benchmarks weekly, with coaching plans triggered automatically when any metric dips below threshold and agent-by-agent performance call routing. You get full visibility into what's working and where we're improving.

We offer tiered packages designed to match your operational maturity and volume requirements. Every package includes trained agents, custom scripts, and ongoing QA. What changes is the level of customization, coverage hours, and dedicated resources. Start with a pilot block, scale what works, and add coverage as your pipeline grows. Pricing is transparent: per-agent/per-hour with minimum weekly block commitments for predictability.

Call compliance isn't optional, it's foundational. Our agents are trained on TCPA guidelines, DNC management, and consent verification protocols before they ever touch a live call. We build compliance checks directly into scripts, log opt-outs in real time, and offer redaction tools for sensitive data. Every call is recorded (where permitted) for QA, coaching, and audit readiness. You get peace of mind knowing your reputation and legal exposure are protected.

Opening agents aren't theory, they're measurable pipeline acceleration. Our clients see appointment set rates climb, speed-to-contact drop, and closer acceptance rates improve within the first 30 days. These aren't vanity metrics. They're the numbers that determine whether your lead spend converts to revenue or evaporates into voicemail. Here's what happens when you put trained professionals on the frontline instead of hoping leads call back.

No. Live Transfers are our call supply and routing marketplace. They deliver the inbound calls to your business. Opening Agents are the people who answer and qualify those calls (or your other lead sources). Think of Live Transfers as the fuel, and Opening Agents as the engine. They work together but are priced and delivered separately.

No. Our NurtureOS™ CRM service provides the operating system: automations, workflows, pipeline management, and follow-up sequences. Opening Agents are trained humans executing live phone conversations, qualification, and transfers. NurtureOS™ is the system. Openers are the people. Both are critical, both are separate services.

We provide custom scripts tailored to your ICP, product, and qualifying criteria. You review and approve them before launch. We also build objection-handling matrices, call flow diagrams, and disposition taxonomies. If you already have scripts you love, we can adapt and optimize them.

Yes. We integrate with your calendar platform (Calendly, Google Calendar, Outlook, etc.) for round-robin booking and confirmation sequences. Agents log call notes, dispositions, and outcomes directly into your CRM in real time. No manual data entry, no lag.

Yes, English/Spanish bilingual coverage is available by scope and schedule. We can route calls to language-specific queues or deploy bilingual agents who switch seamlessly based on caller preference. Other languages available upon request depending on agent availability.

Absolutely. We offer pilot blocks; start with a small weekly hour commitment, measure KPIs over 30 days, and scale staffing based on performance. No long-term contract required to test the model. Most clients start with 2-3 agents and expand from there.

Yes, where legally permitted and per your requirements. Recordings are used for QA, coaching, calibration, and compliance audits. We can also configure call recording on a per-campaign or per-state basis if needed for consent compliance.

Opening Agents are one piece of a complete revenue engine. Calldrive's ecosystem includes four distinct services that work independently or together to accelerate pipeline. Each is separately scoped, priced, and delivered—but when combined, they create a closed-loop system where demand generation, lead handling, qualification, and follow-up operate seamlessly. Here's how it all connects.